> For the complete documentation index, see [llms.txt](https://cubi-swap.gitbook.io/cubiswap/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cubi-swap.gitbook.io/cubiswap/contact-us/customer-support.md).

# Customer Support

<figure><img src="https://3277469814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3123d3bQtQKuO9ijdj6o%2Fuploads%2FrQfozIgZBcx9LBATl2qo%2F%E7%94%A8%E6%88%B7%E6%94%AF%E6%8C%81.png?alt=media&amp;token=e24f6b54-6809-4454-b839-dffec2e098c5" alt=""><figcaption></figcaption></figure>

**If you're experiencing issues**

1. First check the troubleshooting page for your error code
2. If you can't find a solution, try reaching out telegram group

{% hint style="danger" %}
Our team members and admins will NEVER DM you first!&#x20;

**Never, under any circumstances, give someone your private key/seed phrase/recovery key!**
{% endhint %}